Privacy Policy

Privacy Policy

At Mares Xbio, we prioritize your privacy and are committed to safeguarding your personal information. This privacy policy explains the types of data we collect, how we use it, and the security measures in place to protect your information. We value transparency and aim to ensure you understand how your data is handled. By using our website, apps, or platform, you consent to the terms outlined in this policy.

Consent

Welcome to Mares Xbio! This privacy policy outlines how we (“We” or “Us”) collect, use, and protect your information when you visit our website. By using our services, you consent to the practices described in this policy. We are dedicated to safeguarding your privacy and handling your data with care.

This policy explains the types of information we collect, the purposes for which it is used, and the security measures we implement to protect it. This includes when you:

  • Visit our website at maresxbio.eu, or any other site linked to this privacy notice.
  • Engage with us for collaborations and partnerships.

If you have any questions or concerns about how we handle your data, this policy provides details on your rights and choices. Should our practices not align with your expectations, you may explore other options. For further inquiries, feel free to reach out to us at solutions@maresxbio.eu.

Who we are

At Mares Xbio, headquartered at Mares Xbio, Münsterstr. 87, 48268 Greven, Germany, Handelsregister HRB 14762, we are committed to advancing healthcare through innovative solutions in biopharmaceuticals, advanced therapeutics, and medical devices. With over 20 years of experience, we specialize in providing tailored single-use products and end-to-end biomanufacturing support.

We prioritize innovation, quality, and customer-centric solutions to meet the evolving demands of modern therapies. Mares Xbio is also dedicated to ensuring data privacy and complies with the EU General Data Protection Regulation (GDPR) to safeguard your information.

What are the GDPR regulations in Germany/UK?

As part of our commitment, we adhere to the specific requirements set forth by GDPR in the UK and Germany, which include ensuring lawful processing of personal data, providing individuals with clear rights to access and control their data, and implementing robust safeguards against data breaches. We also ensure that data transfers outside the EU are conducted in accordance with GDPR guidelines, maintaining the highest standards of data protection.

Address:
Mares Xbio
Münsterstr. 87
48268 Greven, Germany
Handelsregister HRB 14762

You can contact us by post at the above address or email us at solutions@maresxbio.eu.

What personal details do we process?

This policy explains how we collect and manage your data when you interact with our websites (including maresxbio.eu and its subdomains, collectively referred to as "Apps"). We categorize the data we collect as either "personal" or "non-personal," referred to as "information" throughout this policy.

Scope of this Policy

This policy applies to information we collect from various sources, including:

  • Our websites
  • Chatbot applications powered by Mares Xbio
  • Electronic communications, such as email and text messages

We encourage you to review this policy to understand how we handle your information and the choices available to you. By using our websites or Apps, you agree to the terms of this policy. Please note that this policy may be updated from time to time.

How we collect your information?

To enhance your experience with our products, we collect two types of information:

  • Personal Information: Data that can identify you personally, such as your name, contact details, and online identifiers.
  • Non-Personal Information: Data that doesn't directly identify you but helps us understand your interactions with our services, such as industry, location, device details, and usage patterns.

We collect this information through:

  • Direct interactions: When you provide information, such as through registration or contact forms.
  • Automated methods: As you use our website or apps, we gather data like your IP address and usage details through technologies such as cookies and web beacons.

How we keep your information secure?

We employ strong organizational and technical measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

Your data may be transferred and stored outside the UK or EEA and processed by both internal and external staff in these regions. By providing your information, you consent to this transfer and processing.

We store sensitive data on secure servers and encrypt payment transactions. If you have a password for certain areas of our site, please keep it confidential and avoid sharing it with others.

Your privacy rights

We respect your privacy and offer you control over your personal information. Depending on your location, you may have the following rights:

  • Access and control: You can access, update, or delete your personal data by contacting us. Event registrants can manage their profiles on event websites.
  • Additional rights: Some jurisdictions provide extra privacy rights, such as objections, restrictions, and data portability. We will process your requests in line with applicable laws.
  • Marketing preferences: You can opt out of email marketing via the unsubscribe link or contact us to opt out of other marketing channels.
  • Consent withdrawal: If we process your data based on consent, you can withdraw it at any time.
  • Complaints: You have the right to lodge a complaint with a data protection authority if you feel your rights have been violated.

How do we handle your social authentication details?

If you sign up or log in using a social media account (e.g., Facebook or Twitter), we may receive information such as your name, email, profile picture, and other public details from the social media platform.

We will use this information only for the purposes outlined in this privacy notice or as communicated to you directly. Please note, we do not control how the social media platform uses your data, so we encourage you to review their privacy policy and adjust your settings accordingly.

Have questions?

For any inquiries regarding your privacy, including:

  • Understanding how we handle your information
  • Submitting data requests or claims
  • Addressing concerns about our privacy practices
  • Providing feedback on our privacy practices

Please contact our Data Protection Officer at: +49 2571 9588000/solutions@maresxbio.eu.